The smartest retail solution ever! Imagine having a trained sales professional in the aisle interacting with your customers at the point of purchase - virtually!
Proven to enhance the shopper experience by providing live, interactive product consultation via webcam and audio. Drive sales while minimizing staff requirements.
Simply touch the screen and a live consultant appears. Customers and consultant see and talk to one another as if they were in the same room. Intelligent call-routing ensures that customer calls are directed to the right person, for high-quality, convenient access to subject matter experts & multi-lingual support at a fraction of the traditional cost.
Rich screen collaboration (screen sharing, remote control, markup tools and co-browsing) enables the consultant to display product pricing, spec sheets, images, videos, 3rd party reviews, simulators or even the products themselves.
Customers can purchase their items directly at the kiosk, print out orders to take to check out/product pickup or arrange for delivery. If they’re not ready to make a purchase, product details can be emailed to them by the consultant.